Eskom will interrupt power to parts of Gauteng for essential maintenance on distribution lines on Sunday, 16 August 2026, the utility said. The work is intended to improve network reliability and reduce the risk of unplanned outages, but customers in the affected areas are being warned to prepare for a long interruption.
When and where
The outage is scheduled to run from 08:00 to 21:00 and will affect customers in Blocks CV, EW and N, as well as specific business locations in Block CV, including Central City, Central House, Kwiksave and Shoprite.
| Start | End | Affected areas |
|---|---|---|
| 08:00 (16 August 2026) | 21:00 (16 August 2026) | Blocks CV, EW and N; Central City; Central House; Kwiksave; Shoprite (Block CV) |
Why the interruption is necessary
Eskom described the outage as part of planned maintenance on distribution power lines in the Winterveld area. According to the utility, these works form part of ongoing efforts across the Gauteng cluster to maintain ageing infrastructure and limit future unplanned supply failures. While such maintenance can cause short‑term disruption, Eskom said the interventions are needed to keep the network stable over time.
Safety and preparation advice
The utility reminded consumers to treat wiring and appliances as live throughout the interruption window, since supply can be restored without notice before the planned end time. Eskom also cautioned that the timing of the work could change if unforeseen circumstances arise, meaning the outage may not follow the published schedule exactly.
- Keep phones and essential devices charged ahead of the interruption.
- Plan any energy‑dependent activities outside the outage window where possible.
- Treat electrical equipment and wiring as live until you are certain power has been disconnected or restored.
- Be aware that supply can return at any time during the window.
How to get updates or report problems
Eskom has provided multiple channels for customers to stay informed or notify the utility of faults:
- MyEskom Customer app (self‑help)
- WhatsApp: 08600 37566
- USSD: *120*37566#
- Alfred chatbot on Eskom’s website
- Customer portal for billing queries (weekdays, 08:00–16:00)
- 24‑hour contact centre: 08600 37566
Residents and businesses should use these services to confirm whether they will be affected, to report faults arising during or after the maintenance, or to check billing queries during the portal’s hours of operation.
Local impact and tips for businesses
Retailers and other enterprises in Block CV — including the named outlets — have been notified as part of the announcement. For traders, a long interruption during trading hours can mean stock losses (for perishables), disruptions to point‑of‑sale systems and constrained customer service. Staff and small business owners are advised to either move critical sales activities outside the outage period or make contingency arrangements such as portable power banks, offsite refrigeration or adjusted staffing rosters.
Households should likewise plan for cooking, heating and lighting needs, and for those relying on electronic medical devices, confirm contingency plans with healthcare providers.
What to expect next
Eskom apologised in advance for the inconvenience the works may cause and thanked affected customers for co‑operating while teams carry out the maintenance. The utility will publish updates through the channels listed above if the schedule changes or supply is restored earlier than the published end time.
If you live or operate in one of the affected areas, now is the time to make a plan: charge devices, protect equipment, and use Eskom’s contact options if you need clarity or must report an issue.
Coverage compiled from Eskom customer notices and the utility’s published contact channels.
