Sherbrooke is preparing a significant technology upgrade to its municipal libraries that will see roughly 400,000 items fitted with radio‑frequency identification (RFID) tags and new equipment installed across the system.
Scope and schedule
The project, backed by a $2.5‑million budget allocated in 2025, forms part of the city’s library development plan adopted in 2023. Installation and full implementation of the RFID system are planned for 2027, with work to tag materials beginning ahead of that schedule.
City officials say the upgrade will bring:
- Self‑service borrowing stations at all three municipal libraries;
- Smart return shelves at the Saint‑Élie and Bertrand‑Delisle branches;
- an automated sorting robot slated for the Éva‑Senécal library.
How RFID will change library use
RFID uses small tags containing electronic chips placed inside books, CDs, DVDs and board games. The tags communicate with library equipment to reduce the need to scan individual barcodes during borrowing and returns.
The city says the technology is intended to speed transactions and allow users to complete them with greater independence, while also freeing staff to spend more time assisting patrons and developing services.
"The project would improve efficiency and user independence," the city said in its news release.
Operational details and accessibility
Municipal officials caution that some shelves and materials could be temporarily inaccessible during the tagging work. Notices will be sent in advance where disruptions are expected, and staff will remain available to help library users during the transition.
Sherbrooke is contracting with Défi Polyteck to install the tags across the collection. The company is noted in the release for supporting employment for people living with functional limitations, a detail the city highlighted as part of the procurement.
| Library | Planned equipment |
|---|---|
| All three municipal libraries | Self‑service borrowing stations |
| Saint‑Élie | Smart return shelves |
| Bertrand‑Delisle | Smart return shelves |
| Éva‑Senécal | Automated sorting robot |
Local context and consequences
The upgrade reflects a broader municipal commitment to modernizing public services while seeking efficiencies that could reshape daily interactions at library branches. For frequent borrowers and families, the changes promise quicker check‑outs and returns. For library staff, the city anticipates more time redirected toward programming, user support and collection development.
Implementation will require careful scheduling to limit inconvenience. Patrons who rely on specific materials or services should monitor notices from their local branch for temporary closures of shelving areas or altered access during tagging operations. The city has said it will respond to service requests and questions from residents as the project advances.
This initiative joins other municipal efforts to update Sherbrooke’s public infrastructure. The city framed the library work as part of a multi‑year plan to adapt services to evolving user expectations while maintaining accessibility and community supports.
More details, including timelines for individual branches and user guidance, are expected as installation work ramps up toward 2027.