A large retail outlet off Interstate 40 near Knoxville that specialised exclusively in Donald Trump goods is closing after a sustained fall in customers, the store owner has said. The business is discounting its remaining inventory by 50% as it clears stock.
Owner blames lack of customers, rejects retirement explanation
William "Bill" Hays, identified by reporters as the proprietor, told Slate that the decision to shutter the store was driven by reduced shopper numbers rather than his own plans to retire or relocate. He challenged another account that said he was closing because he was retiring and moving south.
“The girl that reported that did not know what she was talking about… I’m not retiring, not moving down… Yes, I am old and I am 80, and I do own condos and other businesses. I don’t know why the hell she said I was 80, anyway.”
An employee who gave his name as Dan corroborated the owner’s assessment, saying trade had fallen off. He recalled busier days in which the store’s busiest single day drew 86 visitors, and cited spikes in activity following high-profile national incidents involving the former president and conservative figures.
From boom to bust: the volatility of political retail
The store’s trajectory underlines how specialist retail tied to political personalities can be intensely cyclical. Footfall and sales appear to have been heavily influenced by media events and campaign moments: Dan said the outlet saw surges after an assassination attempt on Trump in July 2024 and on days when politically charged incidents grabbed national attention.
That sensitivity to the news cycle leaves such businesses exposed once media interest fades or public enthusiasm wanes. For staff, the shift from peak days to prolonged quiet can mean unpredictable hours and incomes. The owner and employee both framed the closure as a commercial reality rather than a personal choice.
- Discounting: Remaining merchandise is being sold at 50% off.
- Peak footfall: The busiest day on record saw 86 customers.
- Owner profile: William Hays is reported to be 80 years old and to own other properties and businesses.
For local economies, single-theme tourist or roadside outlets like this can generate short-term gains in employment and spending, but they often lack resilience. When demand evaporates, the effects are immediate: staff lose hours or jobs, and nearby businesses that benefited from passing trade can see a downstream drop in customers.
| Metric | Value |
|---|---|
| Inventory markdown | 50% |
| Busiest single day | 86 customers |
| Owner age | 80 |
Wider implications for political merchandise markets
Specialist stores built around political figures have enjoyed financial booms during election cycles and moments of heightened partisan passion. Yet reliance on a narrow customer base and on occasional national headlines makes such operations fragile. This closure illustrates how retailers that tie themselves to a single personality or movement can be swift victims of shifting public sentiment.
From a consumer prices and jobs perspective, the immediate impacts are modest: markdowns may benefit bargain-hunting buyers, while employees face disrupted incomes. But the story is a reminder that businesses premised on political fervour are not guaranteed steady revenue streams — and that owners who portray closures as personal choices may still be contending with harsh commercial realities.
As the owner himself suggested, some commentators may prefer a narrative of retirement rather than admitting a commercial failure. The store’s closure, and the decision to liquidate at half price, makes clear which explanation the market has chosen.