Digital platform extended as Gayfield Park prepares for another Championship season
Arbroath FC has extended its multi-year partnership with online ticketing provider Future Ticketing, the club confirmed on Wednesday. The agreement maintains a relationship that began when the Lichties moved to a paperless ticketing system in 2021 and represents a continuation of the club’s embrace of digital matchday technology.
The club and supplier point to a string of operational changes made since the switch: the installation of automated access-control turnstiles in 2022, the rollout of a Digital Ticketing App, and ticketing options such as early-bird discounts for season packages. The partnership is credited by both parties as having supported Arbroath’s on-field progress, including the club’s Scottish League One title in the 2024/25 season and last season’s run to the Championship play-offs.
Future Ticketing’s Head of Sales and Business Development, Ronan Burns, said the company had been proud to work with Arbroath during that period of growth. He pointed to the club’s willingness to collect and analyse fan data and to trial new technologies as key features of the relationship.
“We feel privileged to partner with Arbroath and play a role in the success story which saw the club reach the Championship play-offs last season,”
Paul Reid, Chief Executive of Arbroath FC, described the extension as a continuation of a partnership that has delivered practical benefits for supporters and club operations. He highlighted increased convenience, a wider range of ticketing options and better matchday functioning as outcomes of the digital approach.
“We’re delighted to extend our long-standing partnership with Future Ticketing. Their platform has delivered real benefits to our supporters through greater convenience, flexible ticketing options, and improved matchday operations,”
What the deal means for supporters and the club
Neither club nor supplier released financial details of the renewed agreement. However, the stated benefits and recent operational changes suggest the partnership will remain commercially and logistically important as Arbroath prepares for the 2026/27 Championship campaign. The club reports matchday attendances at Gayfield Park are up by nearly 20%, a boost the partnership says is supported by digital initiatives such as season-ticket promotions and simplified access arrangements.
- Ongoing use of the Future Ticketing platform for matchday and season tickets
- Continued availability of early-bird discounts and season-package promotions
- Maintenance of the Digital Ticketing App and automated turnstile access
- Use of supporter data to inform ticketing strategy and matchday operations
For a club of Arbroath’s size, improvements to ticketing and entry processes can have practical knock-on effects. Smoother ingress and digital sales reduce time spent on manual ticket handling and can increase revenue predictability through online sales and advance purchases. The club’s reported attendance rise will be watched by supporters and local stakeholders for confirmation that the trend holds into the coming season.
Timeline of the partnership
| Year | Development |
|---|---|
| 2021 | Arbroath switches to Future Ticketing’s paperless system |
| 2022 | Installation of automated access-control turnstiles at Gayfield Park |
| 2024/25 | Arbroath wins Scottish League One title |
| 2026 | Multi-year partnership extension agreed ahead of 2026/27 season |
Digital ticketing is a growing trend across Scottish football where clubs seek efficiencies and richer data about supporters. Future Ticketing has said it has been a pioneer in that digital transformation, citing the ability for clubs to capitalise on operational efficiencies, additional revenue channels and customer insights.
For supporters at Gayfield Park, the immediate consequences are practical: continued access to the app and online sales, the prospect of early-bird pricing on season packages, and the same turnstile systems that were introduced three years ago. For the club, the arrangement provides a familiar platform on which to build commercial and matchday strategies as Arbroath looks to consolidate in the Championship.
Supporters will now look to the club’s communications ahead of the new season for details on ticket releases, pricing and any further improvements to the matchday experience.
